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Managed Washroom Services

Janitorial Direct Ltd is a company with integrity built on the pillars of trust, hard work, commitment, honesty and discretion. Based in the Midlands, we are proud to work with large and small companies locally and to offer further support across the UK. Find out about the services and rental contracts available for real peace of mind.

From schools to nursing homes, doctors’ surgeries to tattoo parlours and offices to factories, Janitorial Direct Ltd have the capability and capacity to install and manage your washroom, hygiene and cleaning service needs. 

Click HERE to view our latest Case Study with Drayton Manor Resort & West Midlands Safari Park.

Our customer friendly schedules fit around you and your business. We fully understand the Workplace (Health, Safety & Welfare) Regulation, the Environmental Protection Act, and the Water Industries Act and that your place of work offers these vital cleaning services. A Duty of Care Certificate is produced to all customers.

Our professional cleaners are fully trained and DBS checked, which offers peace of mind to all our clients. Our liner system sanitary bin disposal service is not only a hygienic service, it is also very discreet for you and your staff.

Based in the West Midlands, we offer our commercial and office cleaning services to all companies large and small throughout the UK, offering competitive prices and weekly, 2 weekly, 4 weekly and 8 weekly service frequencies.

  • Discreet service
  • environmentally friendly Item disposal
  • Liner system
  • Duty of care
  • Signed for service every time
  • contactable 24/7
  • DBS checked staff
  • Flexible contracts
  • Annual Audits undertaken
  • On site surveys available
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Why Choose Us?

Through the years we have built up effective working methods and supply chains. This helps to pass on our knowledge and discounts to our customers. Our new office & commercial cleaning services package gives us just one more way to pass these benefits on to you.

    • We guarantee to do what we say we will do
    • Customer service is our priority
    • We provide a personal service to all our clients
    • We provide great value for money
    • Professionally trained and committed cleaning staff


We pride ourselves on our professional and discreet service. We offer a vast range of quality products and services to suit your washroom needs.

Janitorial Direct is a company with integrity and through hard work, commitment and honesty have built up incredible relationships with our customers.

Click HERE to read one of our case studies.


What services do you provide?
We collect feminine hygiene waste, sharps bins, medical waste, dental waste, incontinence waste from nursing homes nurseries schools doctors surgeries, old drugs , cancer treatment waste. Plus provide rentals for dust mats ,soap systems , electric hand dryers, air purification systems, air fresheners, water saving systems, enzyme cleaning urinal technology, plus providing, toilets rolls, hand towels and so on.
What happens to the waste?
Waste it is disposed of in an environmental manner, the majority of waste is incinerated
Do you provide "Duty of Care" certificates?
Yes every service we provide for collection of waste, we provide a "Duty of Care" certificate it automatically is emailed to customers.
What is a "Duty of Care" certificate?
It is legal confirmation that you as an organisation are fulfilling you obligation with collection and safe carriage and disposal of waste of waste.
Do you provide transfer notes?
Yes, we provide "Transfer notes "for the classification of waste and / or the volume of certain waste that requires them.
What system do you use for feminine hygiene bins?
We use the liner system, which means the bins are serviced in each cubical, the waste is removed and the bin cleaned. The waste is discreetly removed. There is not dragging of bins back to the van, as is the case with the "wet system".
Are your operated DBS checked?
Yes all operates are DBS checked.
How do we know you have serviced our washroom, surgery, clinic, factory etc?
We have the most up to date and latest, real time service tracking computer software which provides route planning in real time for operator's and customers, with electronic signature capability.
How long have you been trading?
Selling janitorial products for over 30 years and Washroom services for 20 years.
Are you a member of an association?
Yes, we are a member of the "Independent Washroom Service Association" (IWSA)
Can we easily contact you?
Once we start working for you, you will be given a phone number that allows you to contact a contract manager 24/7
Will we have the same operator?
Yes we have very little staff turnover. we value our staff and provide good working conditions.
What do you mean by washroom services?

Our washroom services cover the following products and services:

  • Sanitary bins serviced.
  • Seat sanitisers
  • Air freshener services
  • Air sterilisation units
  • Clinical waste
  • Nappy waste
  • Urinal Sanitisers
  • Water management systems
  • Hazardous waste
  • Warm air hand dryers
  • Antibacterial foam soap dispensers
  • Vending machines
  • Dental waste

Our wide range of washroom products and services are suitable for all types of business, large or small, with premises open or closed to the public. Your washroom says more about your business than you realise. It speaks volumes to your staff and visitors about how your organisation is run and how it treats people. Providing a clean, pleasant and modern washroom is a positive reflection on your business and its values.

What am I required to provide for my staff?

The approved code of practice for Regulation 21 of the Workplace (Health, Safety and Welfare) Regulations 1992, advises that:

Sanitary Disposal
In the case of toilets used by women, suitable means should be provided for the disposal of sanitary dressings, this includes disabled toilets.

Warm Air Dryers & Paper Dispensers
Washing facilities must include towels or other suitable means of drying.

Toilet Roll Holders
Toilet paper in a holder or dispenser should be provided.

Soap Dispensers
Washing facilities must include soap or other suitable means of cleaning.

Air Freshening
Effective and suitable provision shall be made to ensure that every enclosed workplace is ventilated by a sufficient quantity of fresh or purified air. Suitable means should be taken to prevent odours from lingering in and from entering into other rooms.

Water Management Systems
Water By-Law 83 states that every pipe that supplies water to a flushing system or a trough used for flushing a urinal shall be fitted with either a flow shut-off device controlled by a time switch and a lockable shut-off valve or some other equally effective automatic device or method for regulating the periods during which the cistern or trough may fill.


Why do I need to provide sanitary waste disposal?

The Water Industries Act states that sanitary waste which can cause harm to a sewer or drain should not be flushed. As well as having disastrous consequences on the environment, putting sanitary waste down the toilet can result in expensive drain clearing bills for your area.

Towels and tampons aren't dissolvable which means that when they're flushed, they pollute water systems and eventually, beaches. These materials are incredibly bad for the environment but if bins aren't provided, the only option is to put them down the toilet.

What's more, sanitary waste can also lead to blockages of your very own drainage systems. This will eventually lead to toilets which are out of order and potentially costly repairs. If you're a business which has customers visiting your premises on a regular basis, smelly toilets that don't work are very off-putting and can even damage your businesses reputation.

Finally, The Environmental Act imposes a Duty of Care on organisations that produce, keep or dispose of controlled waste, including sanitary waste. This means that providing the right facilities is mandatory.

What's the legislation on public toilets for washroom services?

A lot of people are unaware of this but as a business owner, you need to adhere to sanitary waste disposal regulations in order to ensure that your company complies with the following:

  • The Workplace (Health, Safety and Welfare) Regulations 1992
  • The Water Industries Act 1991
  • The Environmental Protection Act 1990
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See how Janitorial Direct Washroom Services can help you.

request a free quote now