Machinery Repair/Service Request

Before you fill this out please read form; complete & sign.

 

Please note, we only repair machines that have been purchased from Janitorial Direct.

 

Warranty

Consumables i.e. Cables, Hoses, Pipes, Squeegee Blades, Filters etc… are NOT covered under the Manufactures Warranty. If fault is found to be as a result of user error, misuse or neglect these too are NOT covered under Manufactures Warranty.

 

Costs.

Site Repair or Collection and repair is dependent on the type and make of the machine. Once the form has been completed we will inform you if the machine will be picked up, or if an engineer will go to site.

 

£80.00 Deposit Required Before Call Out. If repair is found to be a warrantee fault you will be reimbursed less the carriage charge.

Call out Charge: £80.00

Collection (UK Mainland): £20.00

Delivery (UK Mainland): £20.00

Labour (charged in 15 min increments): £65.00 per hour

Parts are extra and will be quoted as and when necessary.

All Prices Are + VAT

 

Parts: Are extra and will be quoted as and when necessary.

 

If your machine is worth less than £500.00 new, it may be beyond economic repair.